How it works
- Customers scan the QR code on your branded in-store prize box.
- On Standard campaigns, customers sign up to the brand's email marketing and enter the prize draw in one clear step, with optional consent-led data fields available where needed.
- Winners receive their unlock code by email, using this on the combination lock on the prize box to receive their gift.
How it works for your team
Bring every campaign together. The Combivend business portal gives each role the right level of control without unnecessary complexity, from campaign setup and customer-data exports to winner support and prize-box lock-code updates.
- Export consent-led customer data in standard, Mailchimp and marketing-ready CSV formats
- Set campaign controls such as win probability, entry limits and prize availability
- Give each team member the right access, from company admins and Data Controllers to store users
- Let store teams support winners and update prize-box lock codes while restocking
Frequently asked questions
What is a basic campaign?
The basic campaign focuses only on prize draw runs.
What is a standard campaign?
Standard uses newsletter signup as the entry mechanic and adds consent-led marketing fields and channel permissions, giving you more useful customer data from the same in-store moment.
Can mobile number data collection be requested for SMS/text follow-up?
Yes. Standard campaigns can invite customers to share a mobile number for SMS/text follow-up without making that field compulsory.
How does a winner get the box code?
Combivend emails the short unlock code instantly to the customer, so the prize moment can continue smoothly in store.
What can store staff see?
Store users have access to winner information they need to assist with prize handover and can update combination lock codes for restocking, while customer-entry exports and campaign controls stay with admin and management roles.
How is Combivend billed?
Combivend has a one-off account setup fee, along with a monthly or annual subscription for each active prize-box unit. Transactions are processed through GoCardless. Currency of transaction can be agreed prior to contract agreement.
Do client users need a password?
No. Invited dashboard users sign in with their approved Google accounts.